My Cart

Close

FAQs

ORDERS //
Most items in the shop are in stock and will ship within 1-2 business day. Bowie + Lou is a handmade line and therefore made to order. It may take up to 21 DAYS for your item(s) to be shipped. However, we will try our best to mail them out to you as soon as possible. 


SHIPPING //
We ship all orders USPS First Class Mail. Items usually take between 1-5 business days to reach their destination for US residence. For International orders we ship USPS First Class International and items usually take between 6-18 days to reach their destination. We are not responsible for any lost or damaged items during the process of the items being shipped. Once it leaves our shop we no longer have control over customs or mail delivery.

A tracking number will be provided via email once your package has been shipped.

If you have any questions or concerns please ask before making a purchase. 


RETURNS + EXCHANGES //
All returns and exchanges must be within 10 days of receiving the item. Orders will need to be approved for return/exchange before shipping the item back so please contact me first through email. For items to be considered for return/exchange the item must be completely unworn, unwashed and have original tags intact. Customer is responsible for all shipping costs. Thank you for understanding. Please email me at shopbowieandlou{at}gmail.com if you have any questions or concerns before placing an order.

Hello You!

Join our mailing list